Shipping & Delivery Policy

Welcome to Ambeji Fashion, where we aim to deliver stylish and high-quality clothing right to your doorstep. Please read our Shipping & Delivery Policy carefully to understand how we handle orders, shipping, and delivery.

1. Eligibility

  • You must be at least 18 years old to register and place an order on our website.

  • If you are under 18, you may use our website only under the supervision of a parent or guardian.

  • By placing an order, you confirm that all information provided is accurate, complete, and up-to-date.

2. Account & Registration

  • To shop with us, you may be required to create an account with accurate personal and contact details.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • Ambeji reserves the right to suspend or terminate accounts found providing false information or engaging in misuse.

3. Products & Pricing

  • All products are listed with current prices and availability.

  • Prices may change due to promotional offers or other factors, but the price applicable will be the one shown at the time of order confirmation.

  • In the rare case a product goes out of stock after you place an order, we will inform you and process a refund or replacement as per your preference.

4. Orders & Payment

  • Orders can be placed securely through our website.

  • We accept Debit/Credit Cards, UPI, Net Banking, and Cash on Delivery (COD).

  • Orders will be confirmed only after successful payment (except COD).

  • You will receive an email/SMS confirmation once your order is placed successfully.

5. Shipping & Delivery

  • We deliver across most pin codes in India.

  • Estimated delivery time: 4–8 business days (depending on location and product availability).

  • Shipping charges, if applicable, will be displayed at checkout before payment.

  • While we make every effort for timely delivery, delays due to logistics, weather, or unforeseen events may occasionally occur.

  • Customers are requested to provide a complete and accurate delivery address to ensure smooth delivery.

6. Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS.

  • You can monitor the real-time status of your shipment using the provided tracking ID.

7. Cancellations, Returns & Refunds

  • Orders can be cancelled before dispatch by contacting our support team.

  • Once shipped, orders cannot be cancelled but may be returned or exchanged as per our Return Policy.

  • Refunds for cancelled or returned items (if applicable) will be processed within 5–7 business days to your original payment method.

  • For COD orders, refunds will be issued via bank transfer or store credit.

8. User Responsibilities

By placing an order, you agree that:

  • The delivery details provided are accurate and complete.

  • You will ensure availability at the delivery address during the estimated delivery time.

  • You will use the website and services for lawful purposes only.

9. Intellectual Property

All content on our website—including product images, text, designs, and logos—is the exclusive property of Ambeji Fashion.
Reproduction, modification, or distribution of any content without written consent is strictly prohibited.

10. Limitation of Liability

Ambeji shall not be liable for any indirect, incidental, or consequential losses arising from the use of our website or services.
Our total liability shall not exceed the value of the order placed by you.

11. Governing Law & Jurisdiction

This Shipping & Delivery Policy is governed by the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Gurgaon, Haryana.

12. Changes to This Policy

Ambeji reserves the right to update or modify this Shipping & Delivery Policy at any time without prior notice.
Continued use of our website after changes implies your acceptance of the updated policy.

13. Contact Us

For any shipping or delivery-related concerns, please contact our support team:

📧 Email: support@ambeji.com
📱 Phone: +91-9779869225
🏢 Address: EPO-05-011, 5th Floor, Emerald Plaza, Sector 65, Gurgaon-122102